Last updated: September 15, 2026
Where we ship
We currently ship merchandise to addresses within the United States.
Processing and delivery
Orders are normally prepared within 2–3 business days. Shipping choices, prices, and estimated transit times are calculated at checkout from the delivery address and package information. You will receive tracking information after a shipping label is created. Carrier estimates are not guaranteed.
Address problems and returned packages
Please review your address before placing an order. Contact us as soon as possible if it needs correction. Additional postage may apply when a package is returned because an address was incomplete, incorrect, or undeliverable.
Final sales and size exchanges
All merchandise sales are final. We accept requests for a size exchange within 14 days after delivery when replacement stock is available. Items must be unworn, unwashed, unused, and in their original condition. Because hand-dyed pieces are unique, an exchange will not have the identical color pattern.
Damaged or incorrect items
If an item arrives damaged or the wrong item was sent, contact us within 7 days after delivery with your order number and photographs so we can review the issue.
Exchange shipping
Customers are responsible for return shipping on size exchanges. Original shipping charges are not refundable. If we sent a damaged or incorrect item, Brothers of Brass will cover the reasonable replacement-shipping cost.
Contact
To request an exchange or report an order problem, email brothersofbrass@gmail.com and include your order number.